Reviews of MagicJack are generally negative on ConsumerAffairs.com and Amazon.com, but are generally positive on CNet.com, as of June 2015. Positive reviews note the low price of the phones and the service plans, while negative reviews report poor customer service and low-quality equipment.
Reviews on ConsumerAffairs.com and Amazon.com give MagicJack an average rating of two stars and 2.8 stars out of five respectively. Many complaints report that there is no phone number for customer service and that the phones are not reliable.
CNet.com reviewers give MagicJack an average rating of four stars out of five. The price of the service plans is the most common positive of the reviews. Other reviews note the good call quality and economical international rates.