Time Warner Cable provides McAfee Antivirus to its subscribers, which receives mixed reviews. It averages 3.4 out of 5 stars on Amazon.com, earns 4 stars out of 5 from PC Magazine and averages 1.3 stars on Consumer Affairs.
McAfee Antivirus is one of PC Magazine's top five security software picks as of 2015. The magazine cites McAfee's high detection rate, minimal performance impact and ease of use. It scores comparably to competitors Kaspersky, Bitdefender and Panda in these tests.
Negative reviews on Amazon.com note problems activating the software with the provided license key and poor performance on old machines running Windows XP. Positive reviews on the same site praise McAfee for its effectiveness at detecting malware. Reviewers on Consumer Affairs dislike McAfee's offshore tech support; several reviewers state that they would prefer to speak to a technician based in the United States. Other reviewers report the same issues found on Amazon reviews: problems with activating license keys and poor performance on older equipment.
The version of McAfee Antivirus provided by Time Warner Cable includes protection against viruses, trojans, worms, spyware and other unwanted programs. It scans web pages, external drives and email in addition to more traditional hard drive scanning.