DealDash mostly has positive reviews on SiteJabber.com, with most customers saying that the site provided fast, professional customer support and promptly responded to refund requests. However, some customers complained that the auction site was not fair as items were priced considerably higher compared to other online stores.
Out of 2,300 reviews for DealDash on SiteJabber.com 1,579 consumers gave a full five-star rating, whereas 180 customers chose a one-star rating for the auction site, as of 2015. Many people, especially new users, liked how DealDash responded to queries through chat or email and helped solve problems related to bids, refunds and credits. Some users received gift cards or bids in exchange for out-of-stock items. Delivery of won items was also quick.
Nonetheless, some users warned that DealDash is not a completely fair and honest site, because some bidders never win despite spending a lot of money on purchasing bids. Several others end up spending a higher amount than the actual cost of the item they want to win.
One person advises that users should price items highly before bidding on them, and they should carefully choose items that are priced closely to the retail price in other stores. Another consumer notes that it's important for customers to be patient, observe the bidding behaviors of other users, and learn how and when to bid instead of simply overbidding.