Resources that help users find reviews of physicians include websites such as Healthgrades.com, Vitals.com and ZocDoc.com. After searching for a physician directly on the website, or selecting one from categories that include procedures, specialties and medical conditions, users can examine the overall rating and feedback from other patients regarding aspects such as waiting time, level of trust and ease of scheduling appointments.
Healthgrades.com features a search functionality that automatically suggests a list of physicians in the selected area after typing the physician's name or her specialty. It also provides an option to change the location on the fly and peruse a list of the most popular physicians for different categories. As of 2015, each category page shows the total number of physicians for the selected location and the patient satisfaction scores based on more than a dozen responses.
Vitals.com offers similar functionality, but it lets users specify a state and city after selecting a specialty. For each physician, it displays an overall rating, a list of reviews and awards. Patients normally rate several categories, including the accuracy of diagnosis and the courteousness of the staff, and leave a brief review. ZocDoc.com lets users access reviews from verified patients and peruse individual ratings for bedside manner and waiting time. To facilitate the process of finding a specific physician, the website allows users to select a specialty from a drop-down menu on the home page, select an insurance provider and specify a location by entering a ZIP code.