To remove the Ask search toolbar, go to the Control Panel, open the Programs and Features list, click on the Ask Toolbar, and initiate the uninstall process. Open your Web browser, and reverse the changes made in the search engine manager. Use anti-malware software to remove any remaining traces.
- Uninstall the Ask toolbar
Click on Start, and select the Control Panel option. Click on the Uninstall a Program link located in the Programs section. If the elements in the Control Panel are not categorized, click on Programs and Features directly. Click on Ask Toolbar, and click on the Uninstall button. Follow the instructions to remove it. Repeat the process for Ask Toolbar Updater if it is present on the list.
- Reverse the changes in your browser
Start Google Chrome, and open the drop-down menu by clicking on the button displayed as three horizontal bars. Click on Settings, and click on Manage Search Engine in the Search section. Hover over the Ask.com search engine, and click on the X button to remove it. Hover over the search engine you wish to use, and click on the Make Default button.
- Remove the remaining traces
Download the free version of Malwarebytes Anti-Malware from the Malwarebytes home page, and install it. Start the utility, and update the malware database. Click on the Scan tab, select the Threat Scan option, and click on Scan Now. Locate the detected items related to the Ask Toolbar, and select the Quarantine option from the drop-down menu. Click on Apply Actions to remove the items.