Q:

What is a refurbished iPhone?

A:

Quick Answer

A refurbished iPhone is a pre-owned iPhone being offered for sale that has undergone Apple���s refurbishment process. All units of any product returned to Apple go through the stringent refurbishment process before being offered for sale again.

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Full Answer

When a customer returns a phone, Apple tests it to see what the issues with the phone are, if any. Technicians then replace any defective pieces or parts, and then the product goes through a thorough cleaning and inspection process. Apple then repackages the product with new manuals, cables and any software that originally came with it. The product then gets a new refurbished serial number and part number, and goes through one final inspection before being added to refurbished stock.

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