As of 2015, to recover your password for your Kaiser Permanente HR login, go to the company website, click on the Password link within Forgot Your User ID or Password, and then enter your information. If you provide the correct last name and user ID, your password can be reset.
You can reset your password online or have a new one emailed to you. If you forgot or lost your user ID as well, you can enter some identifying information to view it. Avoid clicking your browser's back button while your password is being reset, because that will cancel the process.
If you have tried these solutions but are still experiencing password or log-in problems, Kaiser Permanente provides a toll-free help line that is available 24 hours a day, seven days a week, except during major holidays. The website also provides a link to contact the company by email.