Kohl's website does have reviews from customers on their items, although there is no guarantee that every item will have a review. These reviews are from customers who have bought the items and then rated it on the website with varied lengths of feedback on the product the customer bought.
These reviews are very opinion-based, so users of the site will see reviews that can range from one star to five, all on the same product. Customers should read the reviews thoroughly and not just the titles, because they can be deceptive. Someone's one-star rating may have to do with the shipping or condition of the product and not its function at all.