Q:

What does the Premier Technical Support program do?

A:

Quick Answer

Premier Technical Support is an alias for the network utility, LogMeIn. LogMeIn can access any PC remotely via the Internet. With the program, a user can operate a PC from miles away, including using files, printing remotely and transferring files. The program is protected by 256-bit encryption technology.

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Full Answer

The LogMeIn program is licensed on a per-computer basis, and users can purchase licenses according to individual needs. LogMeIn allows customers to download a free, fully-functional demo of the program as a trial, and the demo is available for 30 days or two consecutive hours of full usage.

LogMeIn works with any preferred browser to interact with a remote computer, and following installation, the program stays on the desktop or task bar as an icon. Once the program is activated, the user must login to the targeted computer using the login information submitted as part of the setup process. After login, the user clicks on Remote Control to begin to control the targeted PC. The remotely controlled PC displays a warning that states that the PC is controlled by a remote user.

LogMeIn is a product of LogMeIn, Inc. Software. There is also a Mac version available. The Mac version now supports OS X 10.8 Mountain Lion, as of August 2015.

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