The phone number for the Verizon customer service line is 1-800-837-4966 or 1-800-VERIZON, as of October 2015. This line is for customers who wish to speak about products, service plans, technical issues or billing concerns.
The phone number for Verizon wireless is 1-800- 922-0204. Customers can also dial *611 from a Verizon mobile phone. For customers who have Verizon prepaid phones, the customer service number is 1-800-294-6804. Customers can also call *611 to reach customer service from a Verizon prepaid mobile phone.
Verizon wireless customers can also text customer service to check account balances or find out minutes used on a plan. Text #MIN (#646) for minutes used and #BAL (#225) to find out the balance of the account.