ZTE offers an online troubleshooting service through the support page on the company's website. Using this service, users can join the live chat or use the online resources to troubleshoot problems with ZTE phones.
On the ZTE support page, users are asked select their device type, carrier and the specific product model in order to receive troubleshooting information. The online troubleshooter contains information on how to resolve display, memory, connectivity and software problems.
General solutions to common issues with ZTE phones are available on this platform. Users can also learn how to customize their phones to suit individual preferences or restore factory settings in case the phone malfunctions.