An online appointment scheduler is a type of online platform that manages scheduling and calendars for a business. This often includes allowing customers to book their own appointments online, but it can also simply provide a place for a business to track upcoming activities and obligations.
Customers of a business can use an online appointment scheduler to schedule their own appointments for a service, even outside of normal business hours. The online appointment scheduler includes the most up-to-date information regarding business availability and gives customers the opportunity to select an appointment that fits their schedules. Online appointment schedulers can also be used to send reminders to customers regarding appointments, as well as email confirmations once the appointment has been booked.