Phone services that provide phones for low-income households through the government-sponsored Lifeline Assistance program do not place restrictions on which numbers customers can call or text. As of 2015, free phones and services are offered by numerous companies, including Assurance Wireless, SafeLink Wireless and Access Wireless.
Although there are no phone number restrictions, customers only receive a certain amount of voice minutes and texts at no charge each month. After a customer meets the limit, he can purchase additional minutes or texts through the wireless service provider.
Customers must meet income guidelines and other qualifications to receive free cellphones and service. Most individuals who currently receive other forms of public assistance, such as Medicaid, Supplemental Security Income, Temporary Assistance to Needy Families or the Supplemental Nutrition Assistance Program, qualify for the Lifeline Assistance program. Eligibility varies by state, and wireless companies must be authorized to participate in the program by each state. Only one member of each household is eligible to receive a free phone.
Potential customers can learn more about eligibility requirements or sign up for phone service by visiting AssuranceWireless.com, SafeLinkWireless.com, AccessWireless.com or other Lifeline Assistance program websites. Customers must provide proof of income or program eligibility to enroll in the program.