The National Grid website serves as the corporate hub for the international gas and electric power company of the same name. It includes information about the company's performance, tools for reporting power outages or gas leaks, current job listings and a login section for customers to manage individual service contracts.
National Grid provides power to the states of New York, Massachusetts and Rhode Island, as well as areas of the United Kingdom. Within the U.S. section of its site, the company offers links to information and tools for customers as well as investors and businesses, focusing primarily on safety tactics and community engagement. It's safety section contains instructions on how to handle and report the appropriate outages as well as the procedure for dealing with hazards such as gas leaks or exposed power lines. The site also includes links to quickly report any issues within its service areas.
Another major aspect of the site is allowing customers to manage various aspects of service, including paying bills and reviewing energy usage. Though the site does feature subsections for its regional coverage areas, it is possible to log into an account from the main site by providing the customer's phone number and the last four digits of her social security number. The site also links to pages that contain job listings, energy reduction tips and details about its charitable acts.