What Is a Multi-Line Switchboard?


Quick Answer

A multi-line switchboard is a telephone operating system with multiple lines, allowing new callers to access the system even if the main operator is busy on another call. The switchboard itself serves as a hub from which calls can be directed to the correct party.

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Full Answer

These type of switchboards are often found in professional settings such as large offices with many employees who have personal extensions. Calls to the office go to a single number and then are routed through the switchboard to the appropriate employee. They are also used to facilitate emergency response. Callers who need help dial a single number, and a switchboard operator routes them to the appropriate emergency service.

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