ON-DEMAND was Mitchell 1's first repair information and estimator system for automotive repair shops. Mitchell 1 has added more features to its software products, including diagrams of car components and tools for estimating repair costs. Its software covers a wide range of passenger vehicles, including common European and Asian brands.
In 2002, Mitchell 1 launched its OnDemand5 line of products; OnDemand5.com would become the Internet-based portal for their software. In 2012, the company launched ProDemand, which was designed to provide simpler Web-based access to car and repair information. Mitchell 1 also has programs designed for vintage cars released before 1983 and products to help new users learn to use its line products.