To get support for Microsoft Windows 8, access the Windows section on Microsoft.com, and click on the Get Help link. Select Windows 8 or Windows 8.1 from the list of operating systems, and go through the available categories. Alternatively, open the Contact page, and click on the desired support link.
After navigating to Microsoft.com, click on the Support tab, hover over the Windows option, and click on the All Windows Support link. Click on Get Help, and scroll down to select one of the trending support topics or categories. The list of trending topics changes periodically. As of April 2015, it contains links to various support articles, including Windows activation, setting up email and protection against malware. This section also features a troubleshooting guide covering problems related to installing updates.
Below the trending topics under the heading "Categories," there are icons that depict Windows subject matter. After clicking on a specific category, you can access links that lead to multiple articles providing tips and solutions to potential problems. Some categories, such as Apps & Windows Store, feature several subcategories, each offering different support articles. Every category also features links to get help from Microsoft directly or via the support community.