Metro PCS offers insurance, known as Premium Handset Protection. The insurance provides coverage for the loss, theft or damage of cell phones, although some exclusions apply. The insurance does not cover loss or damage due to events such as war or a criminal act.
Premium Handset Protection coverage extends to accessories such as a standard battery, home charger and SIM card. The coverage includes these items only if the loss, theft or damage to the phone affects them.
In order to receive a payment from the Premium Handset Protection, users must demonstrate cell phone ownership. They also may need to pay a deductible between $20 and $200, as of 2015.