Q:

What do you do when you get the message "Internet Explorer has stopped working"?

A:

Quick Answer

When the message "Internet Explorer has stopped working" appears during a browsing session, there are several solutions that can be tried. These solutions range form disabling add-ins installed on Internet Explorer, resetting Internet Explorer settings, disabling protected browsing mode, re-installing Internet Explorer, and creating a new user account on Windows.

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Full Answer

Add-ins that are installed on Internet Explorer can limit the functionality of the browser or stop it from working completely when it runs afoul of an antivirus program. Improper settings on the browser can also cause certain functions to stop working, such as corrupted cached data and cookies. If an installation of Internet Explorer is corrupted, a fresh install may fix the problem. Before reinstalling, attempt to use the browser on other accounts on the same computer to see if the issue is global.

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