There are several user generated websites that list complaints about Window World, butWindow World has been given an A+ rating by the Better Business Bureau due to the way the company has handled complaints. The Better Business Bureau website provides a detailed list of the types of complaints made against the company by location and states that all complaints have been closed due to satisfactory compliance and resolution from the company.
The Better Business Bureau review of Window World in Wilkesboro, North Carolina reports 10 complaints in the last three years as of 2015, with all of those complaints closed. One complaint was in advertising and sales, one with guarantee and warranty and eight complaints about problems with products or services. The BBC displays two customer reviews on their site, both of which are negative.
The BBB gives the A+ rating based on 13 factors and the factors that helped raise the Window World rating included length of time the business has been in operation, complaint volume not considered large that was filed with the BBB, the fact that the company responded to all complaints and that the complaints were all resolved by the company. Other locations display complaints specific to that area, but the overall rating for the company remains an A+.