Q:

How do you make a complaint to iMemories?

A:

Quick Answer

Make a complaint to iMemories in Scottsdale, Arizona, by using the contact information on the company's website to send them a message containing your grievances. You can also contact the company via social media, rate them on a business review site such as Yelp.com, or contact the Better Business Bureau.

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Full Answer

The Contact Us page for the company iMemories contains its toll-free phone number along with several email address for use in specific situations, as of 2015. Customers with general complaints or issues should use the General Questions email address, while customers with specific technical complaints regarding the actual service should use the Technical Support email address. In either case, make sure to include as much information about your issue, account information and the best way for the company to contact you to find a solution.

Another method is to create a publicly visible complaint on one of the company's social media accounts. As this complaint is viewable by other customers, iMemories is likely to respond, to avoid leaving negative sentiment on its accounts. The same is true for writing a review on a site such as Yelp. If none of these methods work, you can also file an official complaint with the Better Business Bureau, which acts as an intermediary between you and the company.

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