Straight Talk phone service activates within minutes of purchase. Occasionally, the request process takes up to an hour, and if the process takes longer, customers may contact the Customer Care Center at 1-877-430-2355 for further assistance.
Straight Talk offers additional services that may require extended wait times. Customers transferring a Straight Talk number to a new Straight Talk phone can expect a wait time up to 24 hours. A transfer from a current, non-Straight Talk wireless provider to a Straight Talk may take up to seven days. Wait times for landline transfers are up to 30 days. Straight Talk provides assistance by phone via the Customer Care Center and online at straighttalk.com/activate.