Q:

How long do you have to return your Time Warner Cable box after terminating service?

A:

Quick Answer

Time Warner Cable does not list specific deadline information on its website relative to equipment return. Service and billing continue for Time Warner Cable service until all equipment is returned, unless dictated differently by local law. A termination date alone does not stop billing.

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Full Answer

Click the TWC Stores link under the Contact Us heading at the bottom of the TimeWarnerCable.com home page to find cable equipment drop-off locations. A Time Warner employee can pick up the equipment from the residence, although Time Warner technicians and installers are not allowed inside of a home unless an adult is present. Account holders enrolled in Time Warner Cable's Price Lock Guarantee program are subject to an early termination fee.

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