Logging in to Citizens Bank online requires navigating to the online banking portal. Customers have the option to sign in to manage checking and debit accounts or manage their credit cards.
To utilize the range of online services, customers need to enter an online user ID before clicking the Login button. In some cases, users are asked to enter the answer to a security question. In other cases, users need to type in their online user ID and password to access accounts.
In rare cases, the online user ID is a debit card number, and the password is the last four Social Security number digits. Customers who do not have an online user ID are asked to set one up alongside choosing a phrase and security image.
Citizen's Bank is the 13th largest bank in the United States, offering a vast range of financial services to more than 5 million individuals, companies and institutions.