Booking.com offers an online service 24 hours a day, seven days a week for customers to book lodging at low rates throughout the world. As of 2015, Booking.com offers customers more than 600,000 potential lodging properties in 211 countries.
With Booking.com, customers can choose among hotels, apartments, condos and vacation villas to rent for short-term or long-term stays. The online system at Booking.com allows customers to manage bookings by reserving lodging, making changes, sending requests to property managers and canceling reservations without paying any booking fees.
Booking.com also features a review service where customers can provide online feedback for properties and read through reviews from previous lodging customers. The website is available in English and 41 other languages and, as of 2015, supports more than 30 million customers on the site the free mobile application. The Booking.com mobile application offers customers the option to plan routes to lodging, manage bookings on the go, book last minute trips with a stored credit card and present reservations on a phone or tablet instead of printing confirmations.
The goal of Booking.com is to provide travelers and business professionals with a cost-effect method to discover and book lodging accommodations throughout the world. The multilingual customer service team consists of approximately 8,600 employees.