Are the Kaiser Permanente Online Records Only for Members?

Are the Kaiser Permanente Online Records Only for Members?

Yes, it is only possible to access Kaiser Permanente Online records if one is a member. Attempting to log on to the online record site at KP.org after one is no longer a Kaiser member results in an error message.

The message informs the user that "you're no longer a Kaiser Permanente member and aren’t eligible to use our site’s secure features". The health encyclopedia and other material is still accessible. They refer the user to call the number 1-800-556-7677. To access material via this number, the Kaiser Permanente Health/Medical record number will be necessary. The hours to call are Monday - Friday 6 a.m. to 7 p.m. PST and 7 a.m. to 7 p.m. PST on Saturday and Sunday.