JIRA is a program developed by Atlassian that is used to track issues such as bugs, tasks and change requests for both system development and production support. The software was initially released in 2002 and is written in Java to achieve operational platform independence.
Data provided by JIRA's developers indicate that, as of 2014, JIRA is used in 122 countries around the world by 25,000 unique customers. The pricing for a licensed version of JIRA varies depending on the version of the software. As of 2014, a company looking to use an in-house version of JIRA typically pays $50 per user. On the other hand, the per-user pricing on a hosted version of JIRA is $7.