Does Internet Truckstop offer assistance with load boards?


Quick Answer

Internet Truckstop offers free online training for Truckstop members that provides assistance with load boards. Users can request to schedule online training sessions by clicking on a desired meeting time on the training portal.

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Full Answer

Users can also request to sign up for a training session by emailing the organization at training@truckstop.com. The training portal indicates that all displayed times are shown in Mountain Standard Time, but a time zone map is available to help users convert between zones. The training sessions cover broker tools, decision tools and carrier tools and take place on weekdays between 10 am and 1 pm. Each session lasts approximately one hour and covers the basics of using each toolset in the Internet Truck Stop suite.

The broker tools available include truck searching, freight posting, rate mate, carrier performance reporting, CACCI, and CreditStop Shipper. Truck searching enables users to search for trucks on the industry’s largest load board. The database refreshes every 60 seconds. Search options include saved searches and map-based geographical searches. Freight posting enables users to post loads to the TruckStop load board. The Rate Mate feature enables access real-time sport market freight index and rate trending data such as equipment type, fuel surcharges and current fuel costs per route.

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