What information is needed to set up an online account with Verizon?


Quick Answer

Setting up an online account with Verizon requires the billing phone number, account number or details related to recent billing amounts, and a powered-on device for receiving a registration personal identification number via text message. Once this information is verified, a user profile must be created in the My Verizon system. The profile requires a primary user ID, email address, password and secret security question.

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Full Answer

On Verizon.com, click the My Verizon tab on the top navigational bar. At the login screen, select the option titled Register for My Verizon. As of December 2015, this registration screen offers two options: wireless, for tablets, smartphones and connected devices, and residential, for TV, home phone and Internet. Select the appropriate option, and provide the phone number and account details to access the profile creation screen.

In addition to the basic login information required, the profile screen also asks for the creation of a greeting name and the selection of a preferred language. The final steps involve specifying gender and birthdate and agreeing to the terms and conditions. An option is available for enrolling in paperless billing. Once the profile creation process has been completed, Verizon issues a set of welcome emails that provide useful tips and information, as well as instructions for verifying the email address used.

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