As of 2015, information available through the Port of Miami's official website includes parking, cruise terminals, things to do in the city, shipping lines and schedules, daily dock reports, online services available, frequently asked questions and general information about the port, notes miamidade.gov. The Port of Miami is located in Biscayne Bay and connected to downtown Miami by Port Boulevard. Approximately 4.33 million passengers and 2,489 vessels pass through the port each year as of 2015.
The Port of Miami is a cruise port, and its website provides information to help passengers that arrive there. Those interested in parking and transportation can find information by going to the official website and choosing "Parking & Transportation" under the "Cruise & Travel" drop-down menu. Visitors to the site can also find information about things to do in Miami, facts about Miami cruises, a list of terminals and cruise lines and cruise safety information under this menu.
The website also provides information about cargo lines. For example, those who need to find a list of Port of Miami shipping lines and their schedules may find the information by going to the "Cargo & Trade" drop-down menu. From there, click on the "Shipping Lines & Schedule" option.
Visitors who have questions or are looking for information not available on the website can contact the Port of Miami by going to "Customer Care" and clicking on "Feedback."