Q:

Does HP tech support offer live chat for startup help?

A:

Quick Answer

HP online support technicians are available to provide product startup help through the HP Chat Support tool on the company's website. Chat support is only available to HP customers who have a valid warranty or service agreement.

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Does HP tech support offer live chat for startup help?
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Full Answer

Qualifying customers can access chat support for a wide variety of HP products, from desktop computers and cameras to smartphones and printers. To access the chat tool, a customer must find her product in the product list on the chat support homepage. After navigating to the correct product page, the chat tool login requires a product serial number, a service agreement ID or an HP Care Pack ID that qualifies for Chat Support access. The chat tool launches after login is confirmed.

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