If a user forgets his login credentials for the Rogers website, he can reset the password or retrieve his username by accessing the MyRogers section on Rogers.com. Once the login page opens, he can click on the Username or Password link to receive the necessary information via his email address.
To reset the password, a user has to input his email address and answer the security question he set up earlier as a precaution. The email message contains a temporary password that allows the user to log in and select a new password. After the user clicks on the Username link and enters the email address that is associated with the Rogers account, Rogers.com sends an email message containing the username.