How do you fix a disabled iPod?


Quick Answer

To fix a disabled iPod, turn off the device, plug it into your computer, open iTunes, and then restore the iPod to a previous state. The restoration process takes approximately five minutes.

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Full Answer

  1. Turn off the iPod

    Disconnect all cables connected to your iPod before turning it off. To turn off the iPod, press and hold the Sleep/Wake button, then slide to power off.

  2. Connect the iPod to your computer

    To connect the iPod to your computer, press and hold the Home button, then plug the device into the computer. Keep pressing the Home button even when the device is on.

  3. Open iTunes on the iPod

    Press and hold the Home button until the Connect to iTunes screen appears. When a window pops up on iTunes to inform you that the device is in recovery mode, click OK to restore the iPod.

  4. Choose a restore point

    If you had backed up your data, provide your iTunes account information and check the list of available restore points. Choose one from the list to begin the restoration process. When the process is complete, unplug the USB cable from the device, press and hold the Sleep/Wake button until the device turns off, then press the button again only once to turn on the iPod.

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