As of 2015, cellphone owners with a provider that is covered by Asurion can file a claim on PhoneClaim.com. Asurion provides cellphone insurance coverage for a wide range of providers in the United States, including Verizon Wireless, T-Mobile, nTelos Wireless, AT&T and MetroPCS. Cellphone owners are required to choose their provider before being able to choose the File a Claim option.
The individual cellphone provider pages in PhoneClaim.com also allow users to resume a claim that has been started but not yet completed. The page also provides information regarding the personalized deductible amount of their insurance plan and provides links to provider-specific insurance product details. Each page includes a shipping schedule for replacement phone deliveries for claims finished during certain time periods.
Asurion is an insurance company that specializes in support services and device protection for a wide range of consumer electronics, such as smartphones, tablets, appliances and satellite receivers, and it says it has 16,000 experts in various fields. The company was established in 1994, and it is based in Nashville, Tennessee. Asurion serves approximately 280 million customers and is able to provide support in six languages for a large selection of service providers, operating platforms and electronic devices.