There is a Facebook page for CloudTV Powered. The Facebook forum can also be used to ask questions about difficulties that the CloudTV Powered subscribers face.
To access the CloudTV Powered Facebook, subscribers need to press the home button on the remote and use the arrows to select the Facebook app. The subscriber then opens the Cloud TV Facebook page on their computer or internet-enabled mobile phone. The viewer must enter the activation code that appears on the TV screen, and also log into his profile before getting full access into the CloudTV powered Facebook. The access to the Facebook page remains active as long as the individual log in details remain unchanged.