Computer Help

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To delete cookies from your Web browser, open your browser, press Control+Shift+Delete, or Shift+Command+Delete on a Mac, and select the options for deleting cookies for your desired time frame. This shortcut works for most Web browsers. Alternatively, you can delete cookies in the History, Delete Browsing History, or Privacy windows in Firefox, Chrome, Internet Explorer and Safari.

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  • How do you find your downloads on your computer?

    Q: How do you find your downloads on your computer?

    A: To find files that you have downloaded to your computer, begin by looking through the Downloads folder. If you do not find them there, look through your other folders, and check the desktop if they are nowhere else.
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  • How do you copy and paste in Windows XP?

    Q: How do you copy and paste in Windows XP?

    A: To copy and paste in Windows XP, find the document you wish to copy, right-click it, select Copy from the drop-down menu, find the location where you want the copy to be located, right-click, and select Paste from the drop-down menu. This is one of several methods.
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  • How do I brighten my computer screen?

    Q: How do I brighten my computer screen?

    A: Depending on what type of computer you have, there are several ways to brighten or dim your computer screen. On both Windows and Mac computers there are usually brightness controls located in the row of keys near the top of the keyboard labeled F1 through F12. You can also adjust the computer screen’s brightness in the settings.
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  • How do you delete cookies from your browser?

    Q: How do you delete cookies from your browser?

    A: To delete cookies from your Web browser, open your browser, press Control+Shift+Delete, or Shift+Command+Delete on a Mac, and select the options for deleting cookies for your desired time frame. This shortcut works for most Web browsers. Alternatively, you can delete cookies in the History, Delete Browsing History, or Privacy windows in Firefox, Chrome, Internet Explorer and Safari.
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  • Why would a volume icon disappear?

    Q: Why would a volume icon disappear?

    A: The volume icon in the taskbar typically disappears if the system icons settings get changed by accident. This also occurs when the audio device is not properly configured or when the driver software gets corrupted. A user can correct the problem by manually changing the settings or updating the drivers.
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  • Q: How do you do a system restore?

    A: To perform a system restore on your computer, open System Restore, choose the restore point, and click Next to begin restoration. Remember to close other running programs before the computer shuts down during the restoration process. This process takes approximately 20 minutes.
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  • Q: How do you transfer cellphone pictures to your computer?

    A: To transfer pictures from a cellphone to a computer, use the phone's USB cable to connect it to the computer, and then drag the image files from the phone to a file on the computer. If you are having trouble finding the phone on the computer, search for it under Explorer (Windows) or Finder (Mac).
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  • Q: How do you restore your computer to the original factory settings?

    A: Restoring your computer to factory settings is a good idea if you’re thinking of selling it or giving it to a friend or relative. It’s easy to do on both a Mac and PC. Before you begin the reset process, ensure that you have successfully backed up all files, photos, and music you want to keep, as you will not be able to recover anything from the computer after the factory settings have been restored.
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  • Q: How do I read VCF files?

    A: A file with the .vcf extension, or vCard, can be opened and read by most standard email clients, including Internet-based email systems such as Gmail. In some instances, rather than simply being clicked on, the vCard file might need to be imported into an email program in order to read it. The instructions for importing vCards are readily available in the help section of most email clients.
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  • Q: Why can't you connect to the Internet?

    A: The inability to connect to the Internet may be attributed to loose cables, conflicting IP addresses, firewall problems or being outside of a signal range. The router itself may be broken as well.
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  • Q: How do you uninstall PC Optimizer Pro?

    A: PC Optimizer Pro can be removed from a Windows-based PC using the Windows uninstall tool or by using free adware-removal tools such as AdwCleaner or CCleaner. Usually installed onto a computer without the user's knowledge, PC Optimizer pro is supposedly a Windows registry cleaner tool. It scans computers for "vulnerabilities" and "errors" then asks for money from the user to fix the problems.
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  • Q: How do you take a screen shot on a laptop?

    A: Although there are many tools available for taking a screenshot, Windows has an built-in process that allows users to take a screenshot with a single button. Take a copy of the screen on your computer by using the Print Screen button, then paste the image into a program.
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  • Q: How do you boot a computer in safe mode?

    A: If the computer only has one operating system installed, safe mode can be accessed by pressing and holding the F8 key as the computer starts. If multiple operating systems are installed, the F8 key should be pressed when the desired operating system is highlighted. For Macs, safe mode is accessed by pressing and holding the shift key immediately after the startup sound.
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  • Q: Where can you find free online tutorials to help set up an office computer?

    A: Free online tutorials to help set up an office computer can be found on websites such as DigitalLearn.org, a website supported by the Public Library Association; and GCFLearnFree.org, a computer tutorial platform supported by the Goodwill Community Foundation. Individuals seeking video tutorials to navigate setting up an office computer can find resources on office department retail outlet stores, which feature videos that show employees setting up computer equipment as a guide for customers.
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  • Can I use my laptop as a monitor for my PC?

    Q: Can I use my laptop as a monitor for my PC?

    A: A laptop computer cannot be used as a second monitor for a PC in the traditional sense. Most laptops have video out ports to enable attaching a secondary monitor to them but lack the necessary video input for a laptop to be used as a second screen.
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  • Q: Where does "print screen" save?

    A: On a PC, pressing the Print Screen key, which appears as "PrtScn," and the Windows Logo key at the same time takes a screen shot or picture of what is on the screen. The computer automatically saves the resulting image in the Screenshots section of the Pictures folder.
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  • Q: How can someone get a computer into safe mode?

    A: To get a computer into safe mode, restart it, access the Windows Advanced Options Menu page, select the operating system, then log on as an administrator. This process takes approximately five minutes.
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  • Q: What are some general tips for reducing the screen size on a computer?

    A: Change the appearance of the size of a monitor screen by changing the resolution and the display scaling settings. Both of these methods can make objects on the screen appear either smaller or larger.
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  • How do you transfer photos from a camera to a computer?

    Q: How do you transfer photos from a camera to a computer?

    A: Users transfer pictures by connecting the USB cable to both the camera and computer. When the camera is turned on, a window should pop up on the computer with the option to import the pictures to the computer.
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  • Q: How do you download an NTLDR file?

    A: Users can download the NTLDR files as a part of Microsoft BCUpdate2.exe repair utility. NTLDR is the boot loader application that Windows XP and 2000 use during startup. NTLDR consists of two files: ntldr and ntdetect.com.
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  • Q: What does the AppData/Local/Temp folder contain?

    A: As its name implies, the AppData/Local/Temp folder contains temporary files. Those files contain temporary information while a process is creating other files. Normally, Windows deletes those files once the program closes.
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