According to the Better Business Bureau, eLogHomes only has two customer complaints on file as of 2015, and its overall rating is an A+. No complaints from customers appear on eLogHomes.com, Facebook or other reputable sites.
One customer on BBB complained about incomplete shell work on his home. However, according to eLogHomes, the homeowner failed to supply post bases needed to complete the shell erection. The homeowner also signed paperwork indicating that he was satisfied with the construction and that eLogHomes' work was completed.
The second complaint came from a customer who was unable to secure financing after putting a down payment on the construction of a new log home. He returned to eLogHomes requesting a refund of His deposit, but was reminded that he signed an agreement that made his deposit non-refundable.