Video conferencing is very reliant on technology, so audio or visual problems may affect the conversation. These basic issues can make communication more difficult between parties. Even if both parties have proper equipment for the video conference, bandwidth issues can cause problems with the reception, forcing the sound or video to be temporarily lost.
Technical errors only make up a small portion of the disadvantages of video conferencing. Money can play a huge role in how accessible the technology is. While some free programs may allow users to connect with one another, they do not have all of the features businesses need. Some free software may limit use or restrict features until the user purchases an upgraded package. This may be in the form of a one-time or monthly fee.
Extra training is also needed to properly use a video conferencing system. Advanced communications systems may have a high learning curve. In addition, users will also need to understand how the audio and visual equipment works to effectively use any features.
Another disadvantage is the loss of a personal touch. Some professionals, for example, may appreciate the more personal aspects of an office visit as opposed to a video chat.