Verizon offers several voice mail options, including Visual Voice Mail, which is also available in basic and premium versions. Basic voice mail service is free, and it allows users to store up to 20 messages with a maximum length of three minutes per message.
The Visual Voice Mail service costs $2.99 as of 2015, but it doubles the message storage capacity and increases the maximum allowed duration of individual messages to five minutes. It also lets users create personal greetings for up to 20 different callers or preset caller groups. The premium version provides an option to convert voice mail to text, transcribing the first 45 seconds of each stored message.