Q:

What are the different error codes for Time Warner?

A:

Quick Answer

Errors messages 1103 and 232 are errors codes used by Time Warner Cable. Both codes represent an issue with the service’s on-demand programming. Users should contact Time Warner's troubleshooting service if either code appears. If any other on-demand error code appears, users should see whether the remote is switched to the video-on-demand position. If an on-demand movie or channel doesn’t load after one minute, users should try loading a different movie.

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Full Answer

Time Warner Cable suggests rebooting the set-top box to resolve some common on-demand or service issues. The company’s website lets users reset a set-top box online under the My Account section. After signing in, users should select TV under the Troubleshoot tab on the Web page. Users should also make sure they select the correct set-top box, if the account has more than one such box. Next, the user must click the Reboot My Box button from the list provided to begin rebooting.

To reboot a set-top box manually, the user should turn the device off and unplug it carefully from the power outlet. Users should wait 30 seconds before plugging the box back in, then allow it to reboot for a few minutes before turning it back on.

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