Q:

What are some details about a class action settlement against Verizon?

A:

Quick Answer

In January of 2015, a class action settlement was reached regarding the Verizon Wireless Family SharePlan. The settlement class includes customers who had a Family SharePlan between May of 2002 and May of 2006.

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Full Answer

The lawsuit alleged that Verizon improperly billed Family SharePlan customers for calls that should have been free under the terms of the plan, and that rates on "after-allowance" minutes were improperly changed. Verizon denied the accusations but agreed to settle.

U.S. residents who were Family SharePlan customers between May 11, 2002 and May 10, 2006 were eligible for a share of the settlement. The deadline for filing a claim closed on April 29, 2015. The remainder of the $36.7 million settlement fund was divided up between claimants after deduction of administrative fees and settlement costs. Current Verizon customers got an account credit and an additional PIN good for 600 domestic minutes, while former customers got a check.

Claimants who received notification of the settlement by mail automatically received benefits from the settlement unless they chose to opt out. All other eligible claimants must have completed and submitted a claim form by the April 29 deadline, or they are no longer eligible to collect from the settlement.

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