Q:

What is DellConnect DC2?

A:

Quick Answer

DellConnect DC2 is a domain controller on a server for the DellConnect remote assistance function. DellConnect is a support function available to users of Dell computers running Windows operating systems. It allows Dell support personnel to gain remote access a user’s computer for troubleshooting purposes.

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Full Answer

The DC2 domain controller authenticates the server request and is characteristic in a server trust relationship that allows the user of one domain to log onto and gain access to the user of another domain. This feature requires the server to be running one of the Microsoft server operating systems and is necessary for the Dell support personnel to gain access to the user’s computer and troubleshoot for problems the user is experiencing.

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