Q:

How do you delete a corrupted or unreadable file?

A:

Quick Answer

Delete a corrupted or unreadable file by backing up and reformatting the volume that contains the file. Alternatively, delete a corrupted file with Delete Doctor, a third-party application that works on Windows. You need an Internet connection and a Web browser to get started.

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Full Answer

  1. Open a browser

    Open your Web browser, and navigate to the CNET website. Search for Delete Doctor in the search field, and download the program to your computer.

  2. Install Delete Doctor

    Double-click the executable file to start the installation process. Choose Custom Installation, and uncheck any additional third-party apps during the installation. Follow the on-screen prompts, and run the program after the installer finishes.

  3. Locate the corrupted file

    With Delete Doctor open, click the Browse button to search for the corrupted file. Click Open to import the file into Delete Doctor.

  4. Delete file on system restart

    Click the third button in the list to delete the file on system restart. You can also click the Help button for more information about using the application and to sift through any troubleshooting tips.

  5. Restart the computer

    After making your selection, restart your computer. Wait until the system reboots and Delete Doctor removes the file. Afterward, check if Delete Doctor has deleted the corrupted file from your PC.

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