MagicJack has live online support available seven days a week. Phone numbers are available to contact the company with billing inquiries, one for customers within the United States and one for customers outside of the United States.
The average wait time for customer service over the phone is 14 minutes, according to GetHuman. Live help is available over the phone, but requires navigation through an automated system.
Email addresses are available for issues with other MagicJacks user or to report potentially fraudulent third-party activities. The MagicJack website also has a troubleshooting section for smaller issues that can be resolved by the user, and a P.O. Box address is listed for the company's corporate office.