To access Verizon's live chat, navigate to its website and click Wireless, Residential or Business. On the next page, click Contact Us and Live Chat. Choose the type of service and question, and then click Chat Now. A customer support representative joins the chat.
Verizon's Ask Vz Community Forum allows registered customers to post, read, answer questions and find solutions to common problems. Customer support representatives monitor the forum and provide support to customers.Learn more about Mobile