As of 2015, AT&T repair service can be contacted at 1-877-737-2478 for urgent repairs and at www.att.com/repair to submit other repair requests. The company offers troubleshooting tools and tips on their support website.
The AT&T repair page includes troubleshooting videos, support topics and user guides. After submitting a repair ticket, customers can check the status of tickets and change the time of appointment.
AT&T also has an esupport page, www.att.com/esupport, which features support options for all of its services. Support options include billing, troubleshooting and device setup. The AT&T community forums allow customers to post and answer questions about AT&T products and services.