To contact Roku customer service, individuals can call 888-600-7658, send an email or chat online by visiting Roku.com, as of 2015. On the home page, consumers click on the Contact Us link, and then click on Roku Support under the Support heading.
Consumers click on the Live Text Chat button to enable the online chat function and to speak with a customer service representative 24 hours a day. Consumers click on the Web Submission Form button and fill in the required information to contact support through email. After sending an email, consumers can expect to receive a response within 24 hours.