To contact Rogers Cable in Canada, go to Rogers.com, click the Support link at the top menu of the home page, scroll to the bottom of the new page, and click Contact Us. Select a product or service, select a subtopic, and then choose a contact method.
To chat with a customer care representative from Rogers Cable, click Live Chat, and provide the required details on the live chat window. The live chat feature opens on weekdays from 7 a.m. to 12 a.m. Eastern Standard Time. On weekends, it opens from 8 a.m. to 12 a.m. Eastern Standard Time, as of 2015. If you live in Canada, dial the telephone number in bold next to the cell phone icon on the Contact Us page.
Alternatively, if you want to contact a specific Rogers Cable store in Canada, go to the bottom-right corner of the Contact Us page, click Find a Store, and choose a product or service on the new page. Type the postal code, city or postal address for that particular store under Location, and click the magnifying lens icon to search. On the left side of the page, choose the specific store from the search results, and then call the provided telephone number to speak to a customer care representative from Rogers Cable.