To contact the Pinnacle Studio support staff, access the Pinnacle Technical Support section via PinacleSys.com, log in with your Corel.com account, and complete the form to submit a query. The support staff typically responds within 24 hours.
Navigate to PinacleSys.com, hover over the Support button and select the Support Contact option. Open the drop-down menu in the Product section and select the Pinnacle Studio option. Click on the Submit Question button, sign in using the email address that’s connected to your Corel.com account, and send your question. As of 2015, the Pinnacle Technical Support section provides free and paid priority options to contact the support staff. Those who use the paid priority option can expect a response to their online queries within two hours.