The contact number for Verizon customer service is 800-922-0204; for prepaid customer service, the number is 888-294-6804. Alternatively, customers can dial *611 from a Verizon mobile phone. Regular customer service is available from 7 a.m. to 11 p.m. Monday through Friday and 8 a.m. to 9 p.m. Saturday and Sunday.
Customer service phone representatives answer questions about accounts, devices and bills. Customers can also use Verizon's automated phone system to make payments, track usage, and learn more about voice mail and other features. Verizon Wireless is the largest wireless company in the United States. As of 2015, the company operates more than 1,700 retail locations across the country. It also offers voice and data service in more than 200 global destinations.